1. Information We Collect
At ViewlixTV, we collect information to provide you with the best possible streaming experience:
- Personal Information: Name, email address, phone number, and billing address when you create an account or make a purchase.
- Payment Information: Credit card details, PayPal accounts, or cryptocurrency wallet addresses processed securely through our payment providers.
- Usage Data: Information about how you use our service, including device type, IP address, browser type, and viewing preferences.
- Communication Data: Records of correspondence when you contact our support team via WhatsApp, email, or live chat.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our IPTV streaming service
- To process transactions and manage your subscription
- To send important service updates and notifications
- To provide customer support and resolve issues
- To improve our service quality and user experience
- To detect and prevent fraud or unauthorized access
3. Data Protection & Security
We implement industry-standard security measures to protect your personal data, including SSL encryption, secure payment gateways, and regular security audits. Your payment information is never stored on our servers — it is processed directly by our PCI-compliant payment partners.
4. Cookies & Tracking
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
5. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Payment processors (to handle transactions securely)
- Legal authorities (when required by law)
- Service providers essential for operating our platform
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
7. Contact Us
For any privacy-related inquiries, please contact us:
📧 Email: support@viewlixtv.com
📞 Phone: +44 7441 943433
📍 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK